Privacy Policy

At Prime Capital Logistics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

When using our client portal, we may collect:

  • Personal Information: Name, email, phone number, billing and shipping addresses

  • Login Credentials: Email address and password

  • Shipping Information: Vehicle or cargo details, origin, and destination

2. How We Use Your Information

We use your information to:

  • Provide and manage logistics services

  • Communicate updates and service notifications

  • Process payments and manage billing

  • Improve our platform and services

3. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., freight companies, customs brokers)

  • Payment processors

  • Legal authorities when required by law

4. Data Security

We use industry-standard encryption and authentication measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for processing (where applicable)

6. Cookies and Tracking

Our portal may use cookies to enhance your experience. You can control cookie settings through your browser preferences.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the portal.